CRM - The Leader in Software-as-a-Service

Salesforce.com provides a web based Customer Relations Management (CRM) and Cloud Computing service opportunity. It comes with a 30 day free trial and clear usage directions through demos and phone helplines.

Customer relationship management (CRM) is a comprehensive way to manage the relationships you have with your customers—including potential customers—for long-lasting mutual benefit. Effective CRM systems capture information about customer interactions and presents that information to users so that they can service those customers more effectively and efficiently.

The service provides flexibility to build your own tailor-made CRM system so that it can cater to your organization specifically. Through a survey they proved that CRM led to a 71% increase in customer retention. Also, keeping the recession in mind they have various pay as you go schemes that make the service even more affordable since the initial investment won't seem as much.

The website offers blogs and online events that potential businesses can view. It brings the service's clients closer and forms a sort of community for them to share their experiences and success stories through.